![logmein error code throttled logmein error code throttled](https://community-assets.home-assistant.io/original/3X/1/8/18278a371fc66806370063c0c605736c63aa0dfc.png)
We're convinced the issue is rooted in our firewall and we can't quite seem to figure out where it lies. reg file somehow to hundreds of remote devices which we can't actually access. That's why we want to make sure its a Firewall issue so we don't have to somehow apply a. We have hundreds of devices in the list and they are all in the field and do not come back to head office more than once or twice a year. Even though the registry key change does solve the issue, it has to be applied to the host, not the client (our IT dept). What this does is force the connection to relay to LMI's data-centers instead of forming a P2P connection to establish the remote session. We submitted a ticket along with a logfile from a test device to LMI Support and they came back with a suggested fix of changing the value of a registry key on the endpoints (HKLM\SOFTWARE\LogMeIn\V5\Net\NATUDP\DisableEx from 0 to 1). This happens every time we try, regardless of which device we are trying to connect to. LMI has started to disconnect within 5 seconds of establishing a remote connection. We've used LMI for quite a few years now, never give us any trouble. We use LogMeIn Central to remotely support hundreds of our tablet devices all over the country, all of which have 4G data connections which we use to provide a basis to connect to them, among other things.